Q1: “I know what is expected of me at work.” It’s the first question on Gallup's Q12 engagement survey, and the foundation for everything else - the questions are ordered intentionally. After 20+ years at one organization, through 6+ mergers (two that doubled its size), I’ve seen great and not-so-great change management up close, and what it does to people management. 🏡 In small organizations, “figure it out as we grow” works. You talk daily, you’re close to the leaders’ v
